Limited Warranty

Palette Pro Painting & Renovation, Inc. warrants labor and material for a period of two years. If paint failure appears, we will supply labor and materials to correct the condition without cost. This warranty is in lieu of all other warranties, expressed or implied. Our responsibility is limited to correcting the condition as indicated in agreement / contract. This warranty excludes, and in no event will Palette Pro Painting & Renovation, Inc. be responsible for consequential or incidental damages caused by accident or abuse, normal wear and tear, temperature changes, settlement or moisture; i.e., nail pops or cracks caused by expansion and/or contraction. Cracks will be properly prepared as indicated at time of job, but will not be covered under this warranty.

This Warranty Excludes:

  • Painted or stained horizontal walking surfaces include, but 
are not limited to decks, railings, stairs, porches, roofs and wood gutters.
  • Paint failure due to rotted wood, structural defects, moisture intrusion, failure of previous paint coatings and insect infestation.
  • Any work which was not performed by Palette Pro.
  • Any work where Palette Pro did not supply the paint or other materials.
  • Varnished surfaces.
  • Surfaces made of or containing galvanized metal.
  • Bleeding caused by knots, rust or cedar.
  • Cracks in drywall, plaster or wood.

‍‏‏Repairs

Palette Pro is not responsible for differences in paint color when performing warranty work. Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering or chipping has occurred and only to the level of surface preparation described in the preparation section of agreement / contract.

For this warranty to be valid you must:

  • Pay in full contract price.
  • Retain a copy of the original contract.
  • Make the property accessible to Palette Pro to perform the repairs.

Contact Us

For warranty service, you should contact Palette Pro to schedule an inspection of your property by calling us at 1-800-687-9470 or fill out the contact us form.